How a leader in retail optimizes their operations with Bluespace WMS
Bluespace WMS and its reservation module streamlined in-store reservation processes for the electronics retailer, resulting in reduced errors, increased customer satisfaction, and improved operational efficiency. The solution enabled customers to place reservations online, facilitated communication between store personnel and customers, and provided waitlist support for out-of-stock items.
✔︎ 25% increase in NPS
✔︎ 60% error reduction